Knowledgebase

Being prepared helps make domain transfers easier.

1. Make sure that you have access to the email address listed as the admin contact for the domain. Most transfer processes require email verification, so if the email address listed for the administrative contact of the domain is not current, the transfer will fail.
2. Make sure your domain name is not expired. It is advisable to initiate your transfer at least 7 days prior to expire date, so there will be enough time to complete the process.
3. Domain name transfers may require an authentication code. You can obtain an authentication code from your current registrar.
4. We cannot transfer domains that are less than 60 days old. If you registered your domain within the last 60 days, please wait until after 60 days before starting a transfer to us.
5. Make sure your domain name is not locked at the current registrar. Please check with your current registrar to make sure there are no holds or locks when transferring your domain name (many registrars will automatically place a lock on the domain).
6. Domain transfers add 1 year onto your expire date, so you do not lose any time you have paid for. There is one exception to this rule: If the domain was recently reactivated from an expired state, you will not get a year added to the expire date

Usually, when doing a domain transfer, the first move will be checking your domain info at your corrent registrar. If you are unsure of who your domain is registered with or would like some assistance with this process, don't hesisate to ask!

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